This Membership & Services Agreement (“Agreement”) is entered into by and between CitizensByDescent (“CD,” “we,” or “our”), a Delaware corporation, and you (“Member,” “you,” or “your”) as of the date of execution (“Effective Date”). Collectively, CD and the Member are the “Parties.”
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1. SCOPE OF SERVICES‍

• Overview
  CD provides professional assistance and guidance for individuals and families pursuing Italian citizenship by descent through judicial proceedings. Our role is advisory and coordinative. Final decisions rest exclusively with Italian authorities.
• Core Services:
• • Eligibility Assessment: Review of lineage and documentation for qualification, including legal obstacle identification.
  • Document Strategy and Coordination: Plan and sourcing of required records; coordination of collection.
  • Legal Document Preparation: Drafting filings, petitions, and supporting documentation under Italian requirements. Includes:
    • Vital record procurement
    • Professional translations
    • Apostille/legalization services
    • Engagement with local legal counsel
    
  • Platform Access: Secure portal for storage, progress tracking, and communication.
  • Professional Guidance: Citizenship specialists via scheduled consults and written communications.
  • Court Filing Coordination: Coordination with Italian counsel for petition filing.
• Judicial Path Specific Services: Case assembly, counsel facilitation, court process navigation, and final registration upon judgment.
• Exclusions (Separate Fees Apply)
• • Genealogical research beyond initial assessment
  • U.S. court orders or USCIS certificate fees
  • Any services not expressly listed above
• Limitations:
• • Timelines depend on government/court schedules outside CD’s control
  • Services are delivered remotely unless otherwise contracted
• 2. SERVICE COMMENCEMENT
  
  Services begin after the initial consultation and document review. Services are considered substantially commenced when:
• • Comprehensive case assessment is completed; AND
  • Document collection strategy is provided; AND
  • Work has begun on procurement or legal preparation.
• Refund eligibility is based on whether substantial services have already been provided.

3. MEMBER RESPONSIBILITIES

• Provide accurate and complete information
• Cooperate in supplying records and following guidance
• Acknowledge that CD’s services are limited to the scope described

4. FEES AND EXPENSES

• Professional Fee ("PF"): Covers resource allocation and service initiation. Non-refundable except under the Money-Back Guarantee (MBG).
• Expenses: CD covers standard case expenses (records, apostilles, translations). Exceptional costs outside scope require Member approval and payment.
• Genealogical Research: Optional; separately quoted and non-refundable except under MBG.
• Customized Quote (CQ): Sets out PF and payment schedule.